The Secret Sauce to Being an Awesome Non-Profit Director
Seven Qualities that Make You Better Board Member
You’ve brought some impressive skills, knowledge, and connections to your non-profit board, but the overall value you add also draws from your personal characteristics and competencies. After working with non-profit boards for over twenty years, I’ve seen the following qualities come up repeatedly as most-valued on non-profit boards. Do you see yourself on this list?
Integrity
Your integrity has earned you a reputation that makes it easy for other directors, volunteers, and staff to trust you. You always keep confidences, admit mistakes, and apologize quickly when merited. Your strong values and ethics are apparent, and you always act in line with them. No one asks you for gossip or private information because of your reputation for always respecting confidentiality. Your integrity inspires others to uphold the same standards, supporting a culture of trust and honesty within the board.
Perspective
You genuinely consider all views on an issue and can knowledgeably discuss a perspective that you don’t share. You can learn from the past, act in the present, and assess various options for the future. As a fiduciary, you always consider the best interests of the organization over any personal interest. Your broad perspective allows you to see the bigger picture and make decisions that align with the long-term vision of the organization, supporting its sustainability and growth.
Decision-Making & Problem Solving
Even with the most complex topics, you discern when to move from discussion to decision. You contribute to informed decision-making and are respected as someone with good judgment. Others seek your help to clarify issues and reach a point where they can move forward. Your ability to break down difficult situations into manageable parts leads to practical solutions that benefit the organization.
Courage
You are seen as direct and truthful, but are always tactful and respectful. When you believe it is the right path, you never hesitate to champion a less popular idea. You stand up and face difficulties and will take an unpopular action when necessary. Others see you as someone they can count on when things are tough. Your courage inspires others to take bold steps and embrace innovative ideas, driving the organization forward.
Calming Influence
You remain calm amid chaos and can think logically under stress. You never lash out, get defensive, or act frustrated in difficult situations. When the unexpected arises, you center yourself and reassess. In interpersonal conflict, you look for points of agreement and address the problem without personal attacks. Your ability to maintain composure helps to de-escalate tense situations and fosters a collaborative and supportive environment on the board.
Communication
You are attentive when others speak, never interrupt them, and ask insightful questions. When you disagree with someone, you are tactful, and if others disagree with you, you are gracious. Since you understand that someone discussing a new idea won’t always be the most articulate, you are patient and give a charitable interpretation to their words. You strive to overcome differences and build relationships with your peers on the board, as well as staff, volunteers, donors, and members. You support the chair’s efforts to ensure that everyone’s voice is heard and respected, leading to more inclusive and well-rounded decision-making.
Impactful Engagement
You come to every board and committee meeting prepared with a deep understanding of all issues on the agenda, ready to engage in thoughtful discussion. You are skillful at prioritizing your responsibilities, directing your time and attention where it is most beneficial, and avoid distractions and trivial matters. You help the board stay on track and on time in discussions. Your proactive engagement and commitment to excellence set a high standard for others, motivating them to contribute their best efforts as well.
Being an effective board member is about more than your resume and participation. It’s about embodying these seven qualities and striving to improve upon them. By doing so, you not only enhance your contribution but also help to foster a stronger, more resilient, and more impactful board. Remember, the strength of a non-profit board lies in the character and commitment of its members as well as the skills, knowledge, and experience they bring to the table.
Do you see these qualities in yourself? If yes, keep nurturing them and watch your impact grow. If not, there’s always room for growth and development. The path to becoming an awesome director is ongoing, and every step you take makes a difference.
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